Shipping policy
Here is a clear, standard shipping policy template built specifically for an Indian ethnic wear (suits and sarees) e-commerce brand. You can copy, paste, and tweak the bracketed details on your website's Shipping Policy page. [1]
## 🚚 [Your Brand Name] Shipping Policy
We strive to deliver your beautiful outfits safely and as quickly as possible. Please review our shipping guidelines below.
## 1. Processing and Delivery Timelines
* Ready-to-Ship Items: Dispatched within 24 to 48 hours of order confirmation.
* Custom / Made-to-Order / Pre-booked Items: Dispatched within [7 to 14] business days, as they are tailored specifically for you.
* Transit Time: Once shipped, domestic deliveries take 3 to 7 business days depending on your location (metro cities are usually faster). [2, 3]
## 2. Shipping Charges
* Domestic Shipping: We offer Free Shipping on all prepaid orders across India.
* Cash on Delivery (COD): A non-refundable convenience fee of ₹[99] applies to all COD orders.
* International Shipping: We ship worldwide! International shipping rates are calculated at checkout based on package weight and destination country. [4, 5, 6]
## 3. Tracking Your Order
As soon as your package is handed over to our courier partner (Bluedart, Delhivery, or Xpressbees), we will send a tracking link via SMS, WhatsApp, and Email. You can use this link to monitor your shipment in real-time. [7, 8, 9, 10]
## 4. Courier Partners & Delivery Attempts
* Our delivery partners will attempt delivery up to 3 times before returning the parcel to our warehouse.
* Please ensure you provide a complete shipping address with a landmark and an active mobile number to prevent delivery failures. [11]
## 5. Damaged or Tampered Packages
* Important: If you receive a package that looks damaged, torn, or tampered with, please do not accept it from the delivery executive.
* We strongly recommend filming an unboxing video when you open your parcel. This helps us quickly process claims in the rare event of a missing or damaged item. [12, 13]
## 6. Customs, Duties, and Taxes
* All domestic product prices are inclusive of GST.
* For International Orders: Any import duties, customs fees, or local taxes levied by the destination country are the sole responsibility of the customer and must be paid at the time of delivery. [14, 15, 16]
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